FAQs

Q?How long will it take to recieve my item?
A.

Orders placed before 3pm Monday-Friday out the same day, orders placed after this time will be sent out the next working day – However we will try our best to get those orders out the same day. If your order is placed after 3pm on Friday we will try our best to get your order out on Saturday.

The majority of orders are sent via Royal Mail 1st Class delivery. Larger orders are sent via Courier.

Q?How much does Delivery cost?
A.

Our delivery costs are based on weight so you don’t have to pay extra for lighter items.

Our prices are approximately:
£1.20 for Accessories and T-shirts
£3.00 for Clothing
£3.95 for Fancy dress

And 95p per additional item.

Q?Do you ship outside of the UK?
A.

We are able to offer shipping outside of the UK but please contact us first with the items you would like to order and the shipping destination and we will get back to you with a quote as soon as possible.

Q?What is your returns policy?
A.

If your items need to be returned please contact us within 7 days of receipt of your item. We cannot accept items that have been used and all items must be returned in their original packaging. In the unlikely event that goods arrive faulty or damaged, please inform us immediately. We are only able to refund the cost of postage where the goods are supplied in a faulty or damaged condition.

Contact: returns@fudgekids.com

Q?Do you offer gift wrapping?
A.

Gift wrapping service will be available soon. Follow us on Twitter and Facebook to get our updates when this service will be available.

Q?How can i stay up-to-date on new products?
A.

To stay up to date with products and news from Fudge Kids follow us on: Facebook or Twitter and sign up to our monthly newsletter to recieve updates of new products and special offers.

Q?Do you sell anything other than clothes?
A.

We will soon be adding more to our collection including Accessories, Items and other cool new products.

Q?What products do you sell?
A.

We sell all types of Children’s items from clothing to gifts. We hand pick all our items to make sure we offer a range of unique and stylish items.

Q?Please Note:
A.

Some of our products may contain small parts which could pose a choking risk so please only use with adult supervision.